Baki, B. Et Al. 2009. An Application of Integrating Servqual and Kano’s Model Into QFD For Logistics Services: A Case Study From Turkey. ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS , vol.21, no.1 , 106-126.

Baki, B., Şahin Başfırıncı, Ç., Çilingir, Z., & Ar, İ. M., (2009). An Application of Integrating Servqual and Kano’s Model Into QFD For Logistics Services: A Case Study From Turkey. ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS , vol.21, no.1, 106-126.

Baki, BİRDOĞAN Et Al. "An Application of Integrating Servqual and Kano’s Model Into QFD For Logistics Services: A Case Study From Turkey," ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS , vol.21, no.1, 106-126, 2009

Baki, BİRDOĞAN Et Al. "An Application of Integrating Servqual and Kano’s Model Into QFD For Logistics Services: A Case Study From Turkey." ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS , vol.21, no.1, pp.106-126, 2009

Baki, B. Et Al. (2009) . "An Application of Integrating Servqual and Kano’s Model Into QFD For Logistics Services: A Case Study From Turkey." ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS , vol.21, no.1, pp.106-126.

@article{article, author={BİRDOĞAN BAKİ Et Al. }, title={An Application of Integrating Servqual and Kano’s Model Into QFD For Logistics Services: A Case Study From Turkey}, journal={ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS}, year=2009, pages={106-126} }