CENGİZ, E. Et Al. 2007. The Effects of Failure Recovery Strategies on Customer Behaviours Via Complainants Perceptions of Justice Dimensions in Banks. Bank and Bank Systems , vol.3, no.2 , 174-188.

CENGİZ, E., ER, B., & KURTARAN, A., (2007). The Effects of Failure Recovery Strategies on Customer Behaviours Via Complainants Perceptions of Justice Dimensions in Banks. Bank and Bank Systems , vol.3, no.2, 174-188.

CENGİZ, EKREM, BÜNYAMİN ER, And AHMET KURTARAN. "The Effects of Failure Recovery Strategies on Customer Behaviours Via Complainants Perceptions of Justice Dimensions in Banks," Bank and Bank Systems , vol.3, no.2, 174-188, 2007

CENGİZ, EKREM Et Al. "The Effects of Failure Recovery Strategies on Customer Behaviours Via Complainants Perceptions of Justice Dimensions in Banks." Bank and Bank Systems , vol.3, no.2, pp.174-188, 2007

CENGİZ, E. ER, B. And KURTARAN, A. (2007) . "The Effects of Failure Recovery Strategies on Customer Behaviours Via Complainants Perceptions of Justice Dimensions in Banks." Bank and Bank Systems , vol.3, no.2, pp.174-188.

@article{article, author={EKREM CENGİZ Et Al. }, title={The Effects of Failure Recovery Strategies on Customer Behaviours Via Complainants Perceptions of Justice Dimensions in Banks}, journal={Bank and Bank Systems}, year=2007, pages={174-188} }