KASTAMONU UNIVERSITY JOURNAL OF FORESTRY FACULTY, cilt.18, sa.3, ss.248-252, 2018 (ESCI)
Aim of study: Quality is a predictable degree of uniformity and dependability at low cost and suited to the market. Quality has a important role in targets of sustainability and customer satisfaction of the management. There are two methods as classic and modern quality methods for sustainability and customer satisfy at the management. In this study, it has been researched that many obstacles originating from management departments about quality improvement and development in reference to classic and modern quality methods.