A fuzzy optimization-oriented decision support model to examine key industry 4.0 strategies for building resilience against disruptions in a healthcare supply chain

Kayhan B. M., Yeni F. B., Ozcelik G., Ayyildiz E.

ANNALS OF OPERATIONS RESEARCH, sa.(Accepted), 2024 (SCI-Expanded)

  • Yayın Türü: Makale / Tam Makale
  • Basım Tarihi: 2024
  • Doi Numarası: 10.1007/s10479-024-06441-3
  • Dergi Adı: ANNALS OF OPERATIONS RESEARCH
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Scopus, Academic Search Premier, ABI/INFORM, Applied Science & Technology Source, Business Source Elite, Business Source Premier, Computer & Applied Sciences, INSPEC, Public Affairs Index, zbMATH, Civil Engineering Abstracts
  • Karadeniz Teknik Üniversitesi Adresli: Evet

Özet

Ensuring resilience in healthcare supply chains (HSCs) is crucial for maintaining the timely, accurate, and reliable delivery of common goods in health, especially in the face of disruptions such as pandemics or natural disasters. This study investigates the role of Industry 4.0 strategies in enhancing HSC resilience through a two-stage optimization-oriented methodology integrating Fermatean fuzzy numbers (FFNs), the Best Worst Method (BWM), and goal programming (GP). In the first stage, FF-BWM is used to determine the weights of HSC resilience factors derived from the SCOR model, based on expert evaluations. In the second stage, Industry 4.0 strategies are evaluated under these criteria, and the optimal strategy is identified using GP. The results reveal that among the evaluated strategies, the Internet of Things (IoT) is the most effective in enhancing overall HSC resilience. Blockchain and Digital Twin also demonstrate significant potential in this regard. Furthermore, the analysis highlights that Digital Twin excels in the Plan and Transform processes, Blockchain is most effective in the Order and Return processes, Machine Learning performs best in the Source process, and IoT leads in the Fulfill process. These findings provide actionable insights for decision-makers to prioritize digital investments and strengthen HSCs against potential disruptions. This study underscores the transformative role of digitalization in optimizing HSC operations and fortifying their resilience.