Evaluating the comparative efficiency of the postal services in OECD countries using context-dependent and measure-specific data envelopment analysis

Cakir S., PERÇİN S., Min H.

BENCHMARKING-AN INTERNATIONAL JOURNAL, cilt.22, sa.5, ss.839-856, 2015 (ESCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 22 Sayı: 5
  • Basım Tarihi: 2015
  • Doi Numarası: 10.1108/bij-10-2013-0098
  • Dergi Adı: BENCHMARKING-AN INTERNATIONAL JOURNAL
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus
  • Sayfa Sayıları: ss.839-856
  • Anahtar Kelimeler: Performance measurement, Data envelopment analysis, DEA, TELECOMMUNICATIONS, PRODUCTIVITY, COMPANIES, OPERATORS
  • Karadeniz Teknik Üniversitesi Adresli: Evet

Özet

Purpose - In an effort to help policy makers develop competitive postal service strategies, the purpose of this paper is to evaluate the comparative operating efficiencies of postal services across the Organization for Economic Cooperation and Development (OECD) nations and then identify room for service improvement.