A study on the effects of managers’ behaviors and
attitudes on job satisfaction and motivation of workers
in the Directorate of Sports and Youth Services through
the eyes of workers

Educational Research and Reviews, vol.8, no.9, pp.462-470, 2013 (Peer-Reviewed Journal)

This study dealt with how managers’ behaviors and attitudes affected the job satisfaction and

motivation of workers in the Directorate of Sports and Youth Services in the eyes of workers. The study

used a qualitative method. It focused on the workers’ ideas of how they were affected by their

managers’ attitudes and behaviors in terms of job satisfaction and motivation. Considering the target

population, the study is a ‘case study’. The participants of the study were 12 workers, 7 women and 5

men, working in the Provincial Directorate of Youth Services and Sports in Trabzon, Turkey. The study

used a semi-structured interview form as the data gathering tool. The participants were asked to give

answers to the questions on the form and their answers were recorded. In data analysis, ‘constant

comparative analysis’ method was used. The study found a significant relationship between

personnel’s job satisfaction and motivation and managers attitudes and behaviors.

Key words: Job satisfaction, sports personnel and managers.