Emotional Labor Levels Of Nurse Academicians

ÖZTÜRK H., Bahcecik N., ÖZÇELİK S. K., Kemer A. S.

2nd Global Conference on Psychology Researches (GCPR), Barcelona, Spain, 28 - 29 November 2014, vol.190, pp.32-38 identifier

  • Publication Type: Conference Paper / Full Text
  • Volume: 190
  • Doi Number: 10.1016/j.sbspro.2015.04.912
  • City: Barcelona
  • Country: Spain
  • Page Numbers: pp.32-38
  • Keywords: Emotional labor, nurse, academicians, university, WORK, PERCEPTIONS, STRATEGIES, IDENTITY, RULES
  • Karadeniz Technical University Affiliated: Yes


This study aimed to identify the emotional labor levels of nurse academicians and was conducted with 152 nurse academicians working at nursing departments of public and private universities in Istanbul. According to the results, the mean score of the scale was 3.01 +/- 0.51 in total, 1.68 +/- 0.69 in superficial acting dimension, 2.86 +/- 1.24 in deep acting dimension, and 4.49 +/- 0.55 in expression of naturally-felt emotions dimension. Nurse academicians working at public universities for at least 6 years evaluated the emotional labor score in total and in deep acting dimension higher than the others (p < 0.05). In conclusion, they performed mid-level emotional labor in general. (C) 2015 The Authors. Published by Elsevier Ltd.