Distance Education Students Satisfaction Level: Structure of the Program, Interaction and Common Problems

Silbir L., BERİGEL M., Aksoy D.

MODERN JOURNAL OF LANGUAGE TEACHING METHODS, vol.8, no.11, pp.750-759, 2018 (ESCI) identifier

  • Publication Type: Article / Article
  • Volume: 8 Issue: 11
  • Publication Date: 2018
  • Journal Indexes: Emerging Sources Citation Index (ESCI), Index Islamicus, MLA - Modern Language Association Database
  • Page Numbers: pp.750-759
  • Karadeniz Technical University Affiliated: Yes


Distance education is an important opportunity provided for those who cannot benefit from formal education in order to pursue lifelong learning. Distance education participants is an important factor in success of distance education. Structure of the content, presentation style, the infrastructure of the setting, opportunities for learners, questions and video support are also factors that influence success. In this study, the participant of the study consisted of 41 4th grade students who studying at KTU. Participants of the study were 23 males and 18 females. Their age is between 20 and 40 years. Participants evaluate the distance education system and their satisfaction levels. Research data were collected using Kukul's (2011) "student satisfaction scale". In terms of gender the satisfaction level of men is lower than women for total score. However, it is seen that the participants between 21-30 years of age are dose to the middle level but the satisfaction level of the participants between the ages of 31-40 is very low. Also, it is seen that the satisfaction level of the working participants is lower than the others. The study is significant contributions to examine the situation analysis of the distance education centers to set policy and strategies for planning and management. In this respect, this study can be used as a practical model to set quality strategy and standards based on practical results.