Journal Of Evaluation In Clinical Practice, cilt.1, sa.1, ss.1-10, 2020 (SCI-Expanded)
Rationale, aims, and objectives: Empathic attitudes and behaviors of midwives
directly affect obstetric outcomes. The study aims to examine the effect of empathy
training on the empathic communication skills of midwives and the childbirth
satisfaction of primiparous mothers.
Methods: This
quasi-experimental study has two sample groups including midwives working in
the delivery unit (n=15) and mothers giving birth with the help of these
midwives (n=134). Empathy training was given to the midwives through a 32-hour program
involving didactic narrative, creative drama, and psychodrama techniques. A “Descriptive
Information Form”, and the “Empathic Communication Skills” and “Empathic
Tendencies” scales were used to collect data from the midwives, and another “Descriptive
Information Form” and the “Scale for Measuring Maternal Satisfaction in Normal
Birth” were used for the maternal data.
Results: Empathic communication skills and empathic
tendencies of the midwives were found to be higher right after and eight weeks
after the training than before the training (p=.001, p=.040,
respectively). The total score and sub-dimensions of the maternal satisfaction
scale (i.e. midwifery care, respect for privacy, meeting expectations, postpartum care) were found to be higher in
mothers giving birth after the midwives’ empathy training than those giving
birth before (p<.001). A higher level of
maternal birth satisfaction was seen in mothers giving birth right after the
training (94%) than those giving birth before training (3%).
Conclusion: The empathy training improved both the empathy
skills of midwives, and translated to improved maternal satisfaction with birth
among their patients. It is recommended to increase the number of follow-ups to
evaluate the long-term effect of empathy training.
Keywords: midwives, empathy, vaginal birth, birth satisfaction, birth unit, experimental study