Hope and human capital enhance job engagement to improve workplace outcomes


JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY, vol.93, no.1, pp.187-214, 2020 (SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 93 Issue: 1
  • Publication Date: 2020
  • Doi Number: 10.1111/joop.12289
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus, Academic Search Premier, ASSIA, International Bibliography of Social Sciences, PASCAL, ABI/INFORM, Business Source Elite, Business Source Premier, CINAHL, Educational research abstracts (ERA), Psycinfo, Sociological abstracts, DIALNET
  • Page Numbers: pp.187-214
  • Karadeniz Technical University Affiliated: Yes


Drawing from conservation of resources theory, we contend that motivation (job engagement) fully mediates the relationships between hope and human capital (antecedents) and task performance. We also propose that job engagement provides an interesting explanation for organizational citizenship behaviours (OCBs) that differs from the explanation provided by human capital. Using triad data collected from 170 employees, their supervisors, and their peers at 15 different business organizations in Turkey across four waves, we find that the associations of hope and human capital with task performance occur through job engagement. Interestingly, one path (human capital-job engagement-task performance-OCBs) provides a chain of positive associations that can explain OCBs, whereas another path (human capital-OCBs) has a direct, negative association with OCBs. The results suggest that the motivational value of job engagement leads to improvement in the task performance and OCBs of individuals who are full of hope and have high human capital. Practitioner points